Everything you’d expect in a
white-label IT asset retrieval platform
Our white-label solution enables MSPs, ITADs, enterprises, and IT service providers to leverage our proven logistics and asset recovery infrastructure
while maintaining their own branding. We handle the entire process—from scheduling and shipping to secure tracking and asset validation—while your customers see only your brand.
Your Brand, Our Expertise
Deliver a seamless experience to your clients without the need to build your own retrieval infrastructure.
Scalable & Nationwide Coverage
Whether you need asset retrieval in a single region or across the country, we have you covered.
Customizable Communication
Emails, tracking pages, and reports can all be branded with your logo and messaging.
End-to-End Security & Compliance
Ensure secure equipment retrieval with chain-of-custody tracking and compliance with IT asset disposition (ITAD) best practices.
Cost-Effective & Hassle-Free
Avoid the time, cost, and complexity of managing logistics, while still offering a premium service to your clients.
Unlimited Account
With our white-label solution, there are no restrictions on the number of clients you can serve or the number of retrieval orders you can process
The Customer is Hero of Our
Business
Remote Retrieval saved my team from hours of inventory management work. Not only it is organized but it is costly hiring dedicated staff to deal with this. And the team did an excellent job with the last batch of laptop returned boxes from my vendor.
As a startup owner, it’s quite challenging to single-handedly take care of the business and remote workers. Fortunately, I found Remote Retrieval. They have been a tremendous help where employee IT equipment returns are concerned.
Sheeran Brown
We have multiple remote teams working for us, and handling them from device issuance to repair and maintenance is hectic. We’ve found Remote Retrieval quite an efficient way to handle device returns especially laptops returns. We like the ease and quick response we get from the team. Kudos!
Rob Tucker
Seamless IT Equipment Recovery Under Your Brand
At RemoteRetrieval.com, we understand the importance of maintaining a strong brand identity while ensuring a smooth IT asset recovery
process. That’s why we offer a fully customizable white-label IT asset retrieval solution—allowing you to provide secure, efficient, and
professional equipment retrieval services under your brand name.
Standalone with a domain
Create a sub-domain and launch the white label retrieval platform for your customers.
Embed as an iFrame
Embed the whitelabel inside your existing website with an iFrame, making it seamless to your users.
Build with APIs
Leverage our APIs to incorporate our platform’s powerful retrieval features directly into your product.
How It Works
Brand Integration
We integrate your branding into our retrieval process, ensuring a seamless experience for your clients.
Equipment Collection
We arrange secure pickups from remote employees or office locations.
Real-Time Tracking
Your clients receive branded updates on the status of their assets.
Secure Processing
Devices are checked, validated, and securely handled in accordance with industry standards.
Reporting & Reconciliation
Branded reports are provided, detailing asset status and retrieval success.
Who Benefits from Our
White-Label Service?
Managed Service Providers (MSPs) – Enhance your service offerings with professional IT asset retrieval.
IT Asset Disposition (ITAD) Companies – Streamline logistics while keeping your brand front and center.
Enterprises & IT Departments – Ensure consistent and secure retrieval for your remote workforce.
Tech Resellers & Distributors – Offer retrieval as a value-added service to your customer.
White-Label IT Asset Retrieval Solution - FAQs
1. What is the white-label IT asset retrieval solution?
Our white-label solution allows businesses to offer IT asset retrieval services under their own brand. We handle the logistics, tracking, and secure retrieval while your company maintains brand consistency and customer trust.
2. Who is this solution for?
This is ideal for IT service providers, MSPs, HR & IT departments, and enterprises that need to manage remote employee offboarding and asset recovery seamlessly.
3. How does the white-label solution work?
We provide a fully managed IT asset retrieval service, from pickup to secure shipping and processing, all branded with your company’s identity. You get a customized portal, branded communication, and a streamlined retrieval process without investing in logistics infrastructure.
4. Can we use our company’s logo and branding?
Yes! Your branding will appear on the customer portal, emails, and tracking updates.
5. Can we customize the communication and tracking updates?
Absolutely. All email notifications, tracking updates, and customer interactions can be customized to align with your brand’s messaging and tone.
6. Is the client portal customizable?
Yes, the client portal can be tailored to reflect your brand, including color schemes, domain name options.
7. What types of IT equipment can be retrieved?
We retrieve laptops, desktops, monitors, peripherals, and other IT assets from remote employees across the U.S.
8. How do you ensure secure retrieval and shipping?
We provide pre-paid, trackable shipping labels, secure packaging options, and real-time tracking to ensure assets reach their destination safely.
9. Do you handle international asset retrievals?
Currently, our services focus on U.S.-based retrievals.
10. What happens if an employee doesn’t return the equipment?
We provide automated reminders, escalation workflows, and optional recovery assistance to help retrieve non-returned assets.
11. Does this integrate with our existing IT systems?
Yes, our solution integrates with popular IT asset management and HR platforms to streamline retrieval requests and tracking.
12. Can we track retrievals in real time?
Yes, our dashboard provides real-time tracking, notifications, and reports on all retrievals.
13. Do you provide an API for automation?
Yes, we offer API access for seamless integration with your existing IT or HR management systems.
14. How is pricing structured?
You can set the price per laptop and monitor retrieval. Our base price starts at $77 for a laptop and $99 for a monitor. You can set your own price higher than our base price, but you cannot go lower.
15. Are there any setup fees?
No setup fees. Sign up today.
16. How do we bill our clients?
You set your own pricing for your clients while we charge you based on our wholesale pricing model. You can set the price per laptop and monitor retrieval. Our base price starts at $77 for a laptop and $99 for a monitor. You can set your own price higher than our base price, but you cannot go lower
17. How do we sign up for the white-label solution?
Simply contact us, and we’ll walk you through the onboarding process, including branding setup and service integration.
18. How long does it take to set up?
Most white-label accounts are set up within 5–10 business days, depending on customization requirements.
19. Do you offer support and training?
Yes, we provide training for your team and ongoing support to ensure smooth operations.
Get In touch to start
retrieval process today
Generate a new revenue stream for your business with your own white-label IT asset retrieval platform. Sign up today to speak with our white-label account specialist and get started!
Ready to Return Your Laptop/Monitor
Just provide us with your employee location, company address, and device type.
Sign Up Today and Get a Coupon for Your First Free Order—No Credit Card Needed!