Terms of Service

This website (the “Site”, “Website”) is owned by LogoDesignGuru, LLC d/b/a RemoteRetrieval.com (“We”, “Us”, “RemoteRetrieval”, or “LogoDesignGuru”). We provide our customers (referred to hereafter as “You”, “Your”, “User”, “Client” or “Customer”) access to this Site, online store, enterprise portal, and device return service (together, Our “Services”) subject to the following terms and conditions (“Terms”, “Terms of Service”).

1. Acceptance

By continuing to use the Site, User is entering into a binding contract set by the following Terms.

When creating an account, accessing the website, or using Services, User agrees to be bound by these Terms as well as any exhibits, schedules, order forms, and incorporated policies (collectively, the "TERMS").

If you are below 18 years, or not authorized to legally accept and use our Services, then you are not authorized to access our Website or Services.

You represent that you have all necessary authority and power to accept and approve these Terms on behalf of the legal entity you represent.

2. Read the Terms Carefully

We reserve the right to change, update and modify this Site, our Services and these Terms at any time. We will revise the effective date above each time to indicate that our Terms have been updated. User is bound by any revisions or updates to these Terms, and should periodically revisit this page to review any updates. If User is unwilling to be bound by these updated Terms ‚ then you should not access or use the Site to purchase Services.

3. Orders

If Customer places an order for Services via an order form or an online registration page (collectively, "Order"), the order may include extra terms and conditions as well as details on the Services you're obtaining. These extra terms are hereby incorporated into these Terms with regard to Customer’s use of the particular Service, unless otherwise clearly stated in any such additional terms and conditions applicable to that Service which Customer chooses to use. All Services are contingent upon their availability, and even after Customer have placed the order, we reserve the right to reject all or part of an order, to set quantity limits on any order, and to stop providing services at any time.

4. Privacy Policy

Your use of this Website and Services are also subject to our Privacy Policy. By reference, this Privacy Policy and all other policies stated or referred to on the Site are made part of these Terms. Additionally, RemoteRetrieval will always process personally identifiable information ("PII" or "Personal Information") in accordance with our Privacy Policy and any applicable data privacy laws if Client’s use of the Services necessitates it. Furthermore, Client acknowledges and consents to receiving alerts or marketing communications from RemoteRetrieval, and may contact you by email or by using another method of communication with information pertaining to your use of the Services. For additional information about how RemoteRetrieval gathers, utilizes, and distributes Personal Information, please see our Privacy Policy.

5. Our Services

5.1  We assist Customer in obtaining laptops, monitors, and other devices—collectively referred to as a "Device(s)" from Customer’s staff, including former employees and other staff members—collectively referred to as "Employee(s)" in these Terms. From the time of placing the Order until the Device is returned to Customer’s specified return address, RemoteRetrieval lets you oversee and track Device in transit and return.

We offer insurance from a third-party partner as an extra option as part of the Service, and we sell and make the Services available through this Site. Our Services only include returning employees' devices to locations within the United States. However, RemoteRetrieval may eventually expand the Service to include Canada and other countries in the future.

5.2 Categories of Service:

Single Device Return: Our single device return Services involves a single or one-time use of the Service, prepaid with a payment card (or by another agreed upon payment method) directly through this Site.

Enterprise Bulk Device Returns: Our Enterprise Services are designed for corporate or bulk retrieval of Devices, and involve return of laptops and computers in bulk.If Client selects the Enterprise Services option, RemoteRetrieval will provide you with Enterprise Services (a) once you prepay for a quantity of device returns or a cash balance, or (b) via a pay-per-Order payment card option if, at our sole discretion, this option is enabled for your account. We may offer additional features and/or discounted device return rates, which our staff will provide you with the details.

However, regardless of whether Clients select a single device return Service option or choose to set up an account to use our Enterprise Services option, each device return Order includes:

A padded box with prepaid shipping to your Employee, a prepaid self-stick return label, packing/shipping instructions, tape, and (where relevant) a lithium battery sticker;

Email communications with Employee regarding the status of the device return (if an email address is provided);

Tracking updates sent to Client’s email address (if an email address is provided); and Support if issues arise during the device return process (including device return box delivery issues)

We may, at our sole discretion, discontinue all or some of the Services (whether Single or Enterprise, or subscription) or modify the features of the Services from time to time without prior notice.

6. Our Obligations

6.1 Availability and Support.  RemoteRetrieval will use commercially reasonable efforts to make the Site and Services available during business hours. However, we do not provide express service level commitments or issue service credits if the Site and Services become unavailable. If Client has a technical support or commercial question regarding ordered Services, you can contact our support team at support@remoteretreival.com. We will use reasonable efforts to provide you with a response within 72 hours of the request during standard business hours (9am to 5pm, Eastern Time).

6.2 Our Responsibility for Your Data.  We will maintain reasonable physical and technical safeguards to prevent unauthorized disclosure of or access to Content (as defined below in Section 7.3). RemoteRetrieval will notify Client if we become aware of an unauthorized access to Content. We will not access, view or process Content except (a) as provided for in these Terms and in our Privacy Policy; (b) as authorized or instructed by Client, ⒞ as required to perform our obligations under these Terms; or (d) as required by law. We have no other obligations with respect to Content.

6.3 Notices and Alerts. A variety of notices and alerts are sent to Client regarding the delivery status of the Services. If you have provided us with Employee email address, we will send a limited number of periodic reminder notices to them if Employee has not returned their device using the device return box RemoteRetrieval has delivered. Client will also receive an email notice each time we send the Employee a reminder. We are not responsible for Employee’s fulfillment of the device return. We are also not responsible for any device return box delivery issues, and have fulfilled our obligations with respect to the performance of our Services once the device return box delivery process has been initiated. That is, you have placed an Order, and RemoteRetrieval has shipped the device return box to the designated Employee address.

6.4 Data Integration via API Option.  If Customer choose the Enterprise Services option, we might provide you with REST API (as well as some development tools) so you can use them to combine the Enterprise Services with specific third-party apps that are available from your own platform. Device return orders made through the REST API will be charged to a payment card that is on file, through a prepaid balance system, if any, or cash balance. If we are unable to bill a payment card on file and you have no remaining prepaid device return or cash balance, device return orders will result in an error. It might be necessary for the customer to keep their credit card on file with us in order to utilize and access the REST API.

7. Your Obligations and Responsibilities

7.1 Use of Services. Client may only use the Services pursuant to and in accordance with these Terms. You are solely responsible for your and your use of Services and shall abide by, and ensure compliance with, all laws in connection with your and each User’s use of the Services, including but not limited to laws related to employment, intellectual property, and privacy. Use of the Services is void where prohibited.

7.2 Registration Information. Client may be required to provide information about yourself, company and/or Employees or other personnel, in order to register for and/or use certain RemoteRetrieval Services. You agree that any such information shall be accurate, and you will inform RemoteRetrieval immediately of any updates or other changes to such information. You may also be asked to choose a user name and password. You are entirely responsible for maintaining the security of the user name and password and agree not to disclose them to any third party.

YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF THIS SITE AND THE SERVICES BY ANYONE USING THE PASSWORD AND IDENTIFICATION ORIGINALLY SELECTED BY, OR ASSIGNED TO, YOU WHETHER OR NOT SUCH ACCESS TO AND USE OF THIS SITE OR SERVICES IS ACTUALLY AUTHORIZED BY YOU, INCLUDING WITHOUT LIMITATION, ALL COMMUNICATIONS AND TRANSMISSIONS AND ALL OBLIGATIONS (INCLUDING WITHOUT LIMITATION, FINANCIAL OBLIGATIONS) INCURRED THROUGH SUCH ACCESS OR USE.

7.3 Client Content. Client acknowledges that they are solely responsible for any content, information, data, and PI (collectively, "Content") that they and your users send, transmit, display, or upload while using the Services. They also agree to be fully responsible for adhering to all laws pertaining to the Content, including those that require permission from third parties in order to use the Content and for giving proper notice of third-party rights. You guarantee and indicate that you are authorized to send the Content to RemoteRetrieval for use in our Services and that no third party's rights will be violated or infringed upon. Additionally, you acknowledge and accept that you have obtained all required approvals and consents in order to grant us any and all necessary access rights and licenses to use, access, process and store content required for delivering suppliers and processors to exercise the same rights in connection with Service provision.

If RemoteRetrieval learns of a violation of any clause in these Terms or of any law, it shall not be responsible for any

(a) Content that is transmitted or viewed while using the Services,

(b) errors or omissions in the Content, or

(c) any loss or damage of any kind incurred as a result of the use, access to, or denial of access to Content, including Content deletion, at any time without prior notice to Client.

Copyrights and any other rights you may have in Content that you submit, upload, or display on or through the Services are retained by the Client.

7.4 Prohibited Use. You agree that you will not use, and will not permit any user to use, the Services to:

(i) alter, decompile, disassemble, prepare derivative works from, reverse engineer, or attempt to access the source code of the Services;

(ii) use the Services in a way that abuses, interferes with, or disrupts our networks, your accounts, or the Services;

(iii) engage in illegal, fraudulent, false, or misleading activity;

(iv) transmit through the Services any material that may infringe the intellectual property or other rights of third parties;

(v) create a rival product or service, or duplicate any of the Services' features, functions, or graphics;

(vi) use the Services to communicate any message or material that would violate the intellectual property rights of any party or supplier engaged or third party partners of RemoteRetrieval

(vii) upload or transmit any software, Content or code that does or is intended to harm, disable, destroy or

adversely affect performance of the Services in any way or which does or is intended to harm or extract

information or data from other hardware, software or networks of Ours or other users of Services;

(viii) engage in any activity or use the Services in any manner that could damage, disable, overburden, impair or otherwise interfere with or disrupt the Services, or any servers or networks connected to the Services or Our

security systems; or

(ix) use the Services in violation of any of our Terms and policies or in a manner that violates applicable law, and you agree that you are solely responsible for compliance with all such laws and regulations.

7.5 Limitations on Use. The client is not authorized to duplicate, resell, or disseminate the Services, reports, or data produced by the client for any reason unless a separate agreement with RemoteRetrieval expressly permits the client to do so. You are not permitted to give or permit third parties to use the Services you have purchased, publish, display, or otherwise make available the services or any Content (other than your own) that you have obtained from the services, make money off of the services in any way, or use the services to develop, produce, or market a service or good that is substantially similar to the services.

7.6 Responsibility for End Users. Client is responsible for the activities of all users who access or use the Services through the Portal and/or Site account, and Client agree to ensure that any such user will comply with these Terms and any of Our policies. We assume no responsibility or liability for any violations. If you become aware of any violation of these Terms in connection with use of the Services by any person, please contact us at support@remoteretrieval.com.

We may investigate violations and take any (or no) action that we believe is appropriate, including, but not limited to issuing warnings, removing the Content or terminating accounts and/or user profiles. Under no circumstances will RemoteRetrieval be liable in any way for any data or other Content viewed while using the Services, including, but not limited to, any errors or omissions in any such data or Content, or any loss or damage of any kind incurred as a result of any use of, access to, or denial of access to any data or Content.

8. Suspension Rights. We reserve the right to deny User’s access to this Site at any time, immediately and without notice, if User fails to comply with any provision in these Terms.

If a customer violates Section 7 (Your Obligations and Responsibilities), Section 18 (Eligibility), or if the customer's account is past due by ten days or more, we reserve the right to suspend the customer's or user's access to and use of the Service and any related services, as well as any risk to other customers or the security, availability, or integrity of the Services. If necessary, we shall make a good faith effort to notify the customer in advance of any suspension. We will promptly reinstate Customer's and/or its users' access to the Services in compliance with these Terms after Customer fixes the issue that necessitates suspension, at management’s discretion.

9. Electronic Communication. When you use this Site, or send emails to us, you acknowledge and consent to receive communication from us electronically, by posting notices on this Site, in the Portal, or through our other services. You agree that all agreements, notices, disclosures and other communication that we provide to you electronically satisfy any legal requirements that such communications be in writing.

10. Ownership. Neither party grants the other any rights or licenses not expressly set out in these Terms. Customer retains all intellectual property and other rights in Content and other materials submitted to us, between the parties, with the exception of RemoteRetrieval's user rights under these Terms. We and our licensors own all intellectual property and other rights in the Services and related technologies, templates, formats, and dashboards, including any changes or modifications we make to them, of RemoteRetrieval website, REST API, and Portal. Your user rights under these Terms are not affected in any way. Based on how you use the Services (including the Portal and the REST API), we might create usage statistics and other platform analytics. We might use this usage data for running, enhancing, analyzing, and supporting the Services as well as for other legitimate business needs.

If you provide us with any feedback or suggestions regarding the Services or other offerings, Company may use the feedback or suggestions without restriction or obligation.

Company and/or its suppliers, as applicable, retain ownership of all proprietary rights in the Services and in all trade names, trademarks, service marks, logos, and domain names associated or displayed with the Services.

11. Purchases

11.1 Charges and Cancellation. You give consent to RemoteRetrieval to charge all amounts due and owing for the Services, including any agreed-upon amount of prepaid device returns or cash balance, taxes and service fees, or any other fee or charge associated with your Account, to your credit card or other payment mechanism chosen by you and approved by us (collectively, "Your Account").

The company reserves the right to alter prices at any time and will provide you adequate notice before doing so, unless you have already been informed of any additional costs and have consented to pay them. You acknowledge and agree that we may take any further necessary steps to collect the fees owed to us for the Services through your Account if we are unable to do so through your Account, and that you will be liable for all costs and expenses incurred by us in connection with such collection activity, including attorneys' fees, court costs, and collection fees.

You must continue to use your credit card or another accepted payment method that is linked to your account with us in order to be able to access Company’s REST API. You further agree that for any sums not paid when due, Company may charge interest at the lowest of 1.5% per month or the maximum amount allowed by law. Anytime you choose, you can close your account. If you cancel, you won't be charged for any more services, and the amount of services that remain will be used up until you've used up all of the prepaid services (such as returning your device or using up your entire cash balance). Any refunds for unused prepaid Service fees or cash balance will be given back to you if you terminate any prepaid Service option with a balance.

11.2 Taxes. Customer is responsible for any sales, use, goods and services, value-added, withholding or similar taxes or levies that apply to the Services and its Order Forms (“Taxes”), other than Company’s income tax. Services fees and expenses are made available to Customer’s exclusive of any applicable Taxes.

11.3 Shipping and Handling. When we ship to you or, at your direction, to another person, you agree to pay the shipping and any handling charges shown on your Order. We reserve the right to increase, decrease and add or eliminate charges from time to time without prior notice, so you agree to check all charges before completing an Order Form.

11.4 Payments. Only valid credit cards or other payment methods acceptable to us may be used. By placing your order, you guarantee that you have the right to use the specified card or payment method and that the company has permission to charge that card or other agreed-upon payment method for the full amount of the order, including taxes, shipping, handling, and any other charges specified in the order. Your order may be immediately suspended or cancelled if the payment card (or other payment method) is not accepted, cannot be validated, or is invalid in any other way.

11.5 Returns and Refunds. Orders can be cancelled for a full refund within 30 minutes of being placed by emailing to support@remoteretrieval.com, or phone. If you need to make changes to an order within this time frame, please cancel it and place a new one. We are unable to refund your order or make any changes after this time. For REST API User or Customer, no refund shall be issued under any circumstance.

11.6 Order Processing Disclaimer. We make every effort to ensure that the information on this site is true and free of mistakes, but we cannot guarantee that any product, service, description, price, or other information will always be correct, full, dependable, up to date, or error-free. We reserve the right to make any necessary corrections, revision, including charging the correct price, or to cancel your Order and return any prepaid amounts charged, in the event of an error occurring on this Site, in your Order confirmation, in processing your Order, in providing the Services, or in any other way. All payments processing in connection with your use of the Services is conducted and performed on a third party payment processor’s website, subject to such third party’s terms of use and privacy policy.

WE EXPRESSLY DISCLAIM ANY AND ALL LIABILITY AND RESPONSIBILITY FOR ANY ERRORS, ACTS OR OMISSIONS INVOLVING YOUR PAYMENTS FOR OUR SERVICES. WE WILL USE COMMERCIALLY REASONABLE EFFORTS TO FACILITATE ANY CLAIMS YOU MAY HAVE WITH THE PAYMENTS PROCESSOR. WE DO NOT STORE ANY PAYMENT OR CREDIT CARD INFORMATION ON OUR WEBSITE.

12. Insurance and Assumption of the Risk

12.1 Insurance. You acknowledge, understand and agree that, for damages claims, Company follows third party courier services USPS, and the extent of damages claims are limited by USPS’ insurance policies. To the fullest extent permitted by applicable law, you agree to defend, indemnify and hold Company harmless and our respective officers, directors, agents, partners, members, employees, independent contractors, service providers and consultants, from and against any claims, damages, costs, liabilities and expenses arising out of or related to your order.

12.5 Assumption of the Risk. You acknowledge and agree that we shall not be responsible for any delays, damage, or loss by the shipping carrier of the empty box while it is being delivered to Your designated employee or the device return box containing any items (such as computers, laptops, chargers, and monitors) while being returned from the employee to your designated return address. This includes what happens to a device return box once we have shipped it to the designated recipient. Additionally, we disclaim all liability and responsibility for any actions or inactions on the part of your employee, such as i) failing to return the device return box and/or its contents to you and ii) any and all loss or damage to the device return box and/or its contents.

YOU AGREE TO ASSUME THE ENTIRE RISK OF LOSS OF THE ITEMS CONTAINED IN THE DEVICE RETURN BOX, AND WE WILL NOT PROVIDE ANY REFUNDS DUE TO DAMAGE TO YOUR PROPERTY.

13. Links. There could be links on this website pointing to other third-party owned and run websites. You understand and agree that we have no control over the way any of these sites are run or the products, services, material, or rules that are accessible through them. Different terms of use and data collection practices, as outlined on this site, apply to your use of third-party websites and any goods or services you purchase via them. Only this Site, these Terms, and our Privacy Policy are under our control. When you navigate away from our Website, you acknowledge you are no longer bound by our Terms.

14. Limited Warranty; Disclaimers

14.1 Limited Warranty. We warrant that the Services will be performed materially as described on this Site and in Section 5 of these Terms (Service Descriptions) (the “Limited Warranty”).

14.2 Warranty Remedy. Company will make a good faith effort to remedy any non-conformity if the Company violates the Limited Warranty and the Customer files a properly detailed warranty claims within 30 days of our rendering the applicable Service. In the event that we are unable to fulfill your warranty claim within 60 days, either party may cancel the relevant Order associated with the non-conforming Service. Any pre-paid, unused costs for the portion of the Services that you terminated will then be refunded to you. Our whole liability for any breach of the guarantees in this Section is limited to these processes, and they are Customer’s exclusive recourse. These warranties do not cover the following:

(a) problems resulting from mishandling or unauthorized modifications of the device return boxes;

(b) problems with or resulting from third-party systems or services

(c) acts or omissions of the employee, insurance providers, payments processors or any third-party supplier.

14.3 Disclaimers; No Additional Warranties. EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE IN SECTION 14.1, YOU UNDERSTAND AND AGREE THAT THE SERVICES ARE PROVIDED “AS IS”, AND REMOTERETRIEVAL, ITS AFFILIATES, SUPPLIERS AND PARTNERS EXPRESSLY DISCLAIM ALL ADDITIONAL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. REMOTERETRIEVAL, ITS AFFILIATES, SUPPLIERS AND PARTNERS MAKE NO WARRANTY OR REPRESENTATION REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES, REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICES OR THAT THE SERVICES WILL MEET ANY USER’S REQUIREMENTS, OR BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE. USE OF THE SERVICES IS AT YOUR SOLE RISK. ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOU RESULTING FROM THE USE OF THE SERVICES (INCLUDING ANY DAMAGE TO LAPTOPS, CHARGERS, MONITORS OR ANY OTHER TANGIBLE PERSONAL PROPERTY). THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE SERVICES REMAINS WITH YOU. REMOTERETRIEVAL DOES NOT ASSUME ANY RESPONSIBILITY FOR RETENTION OF ANY USER INFORMATION OR COMMUNICATIONS BETWEEN USERS. COMPANY CANNOT GUARANTEE AND DOES NOT PROMISE ANY SPECIFIC RESULTS FROM USE OF THE SERVICES. USE IS AT YOUR OWN RISK. EXCEPT AS EXPRESSLY PROVIDED, THIS SITE, INCLUDING ALL SITE CONTENT, ARE PROVIDED ON AN "AS IS" AND "WITH ALL FAULTS" BASIS WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT REPRESENT OR WARRANT THAT THIS SITE IS ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. WE DO NOT REPRESENT OR WARRANT THAT THIS SITE OR OUR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

15. Termination. Customer may end the Terms at any time by contacting us with a notice of termination, closing your Account, and stopping to use the Site and Services. We reserve the right to block or prevent your future access to and use of this Site, or any portion of this Site, to obtain new or additional Services, and to terminate your right to use or portion of this Site without notice and at our sole discretion.

16. General Indemnification. Your use of the Services and your access to and use of this Site, the Portal, or the REST API shall cause us, our affiliates, officers, directors, employees, consultants, agents, and suppliers to

i) Be liable for any and all claims, liabilities, damages, and/or costs (including, but not limited to, attorneys' fees) made by third parties.

ii) Your breach of these terms;

iii) Any infringement or violation of third-party intellectual property rights by you or any other user of your Account with regard to any content you upload onto our Services; or any other breach of any other rights of persons or entities or of applicable law.

17. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REMOTERETRIEVAL, ITS AFFILIATES, SUPPLIERS, OR PARTNERS WILL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION OR PROPERTY (INCLUDING YOUR HARDWARE DEVICES), OR ANY OTHER PECUNIARY LOSS OR DAMAGE) ARISING FROM THE USE OF OR INABILITY TO USE THE SERVICES OR THE PROVISION OF OR FAILURE TO PROVIDE TECHNICAL OR OTHER SUPPORT SERVICES, WHETHER ARISING IN TORT (INCLUDING NEGLIGENCE), CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF REMOTERETRIEVAL, ITS AFFILIATES AND SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE MAXIMUM CUMULATIVE LIABILITY OF REMOTERETRIEVAL, ITS AFFILIATES, AND SUPPLIERS, IN ANY CASE, AND YOUR EXCLUSIVE REMEDY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS AND YOUR USE OF THE SERVICES, WILL BE LIMITED TO THE LESS OF: A) THE AMOUNT ACTUALLY PAID OR PREPAID BY YOU FOR THE SPECIFIC SERVICES INVOLVING ONE OR MORE IDENTIFIED DEVICES (IF ANY), OR B) ALL FEES ACTUALLY PAID OR PREPAID BY YOU FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT OR CIRCUMSTANCES GIVING RISE TO SUCH CLAIMS. THE AFOREMENTIONED LIMITATION MIGHT NOT APPLY TO YOU BECAUSE CERTAIN STATES AND JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY.

18. Eligibility. You affirm that You are at least 18 years of age and are otherwise fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms. Your access may be terminated without warning if Company believes that you are under the age of 18 or are otherwise ineligible.

19. Remedies. You agree that our remedy at law for any actual or threatened breach of these Terms would be inadequate and that we shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that we may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' fees. No right or remedy of ours shall be exclusive of any other, whether at law or in equity, including without limitation damages injunctive relief, attorneys' fees and expenses.

20. Use of Name and Logo. If Customer is a company, you consent to RemoteRetrieval’s limited use of your corporate name, logo and other trademarks on the Site in accordance with any logo and trademark usage guidelines you provide us for marketing purposes to promote the Services.

21. Modifications to Site. We reserve the right to modify or discontinue, temporarily or permanently, this Site or any features or portions thereof without prior notice.

22. Waiver and Severability. Failure by either party to exercise any of its rights under, or to enforce any provision of, these Terms will not be deemed a waiver or forfeiture of such rights or ability to enforce such provision. If any provision of these Terms is held by a court of competent jurisdiction to be illegal, invalid or unenforceable, that provision will be amended to achieve as nearly as possible the same economic effect of the original provision and the remainder of these Terms will remain in full force and effect.

23. Assignment. This Agreement and all of the provisions hereof shall be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns.  This Agreement and the rights, interests and obligations hereunder may be assigned by LogoDesignGuru in the event of change of control or sale of Company.

24. No Third-Party Beneficiaries. These Terms are for the benefit of, and will be enforceable by, the parties only. These Terms are not intended to confer any right or benefit on any third party or to create any obligations or liability of a party to any such third party.

25. Choice of Law and Forum. These Terms shall be governed by and construed under the laws of the State of Delaware and the United States, without regards to its conflict of law rules.

26. Miscellaneous. No agency‚ partnership‚ joint venture‚ or employment relationship is created as a result of these Terms‚ and you do not have any authority of any kind to bind us in any respect whatsoever. Company may provide Client with notices‚ including those regarding changes to these Terms‚ by email‚ regular mail‚ or postings on this Site. These Terms, which shall be deemed accepted by you upon your use of the Site‚ constitute the entire agreement among you and us regarding use of this Site. These Terms are not assignable‚ transferable or sublicensable by Client‚ except with prior written consent.

For any query related to these Terms and Privacy Policy, or other policy related material can be directed to:

RemoteRetrieval

C/o LogoDesignGuru

Email: support@remoteretrieval.com

Updated on 18 December 2023